I have been taking all of my vehicles to Kelly's for at least 5 years. It is the best, most trustworthy shop I have found in this area in my 21 years of driving. I know auto repair is a sensitive topic and I know different people have had different experiences. However, I would recommend, and have repeatedly recommended, Kelly Imports to anyone looking for a good mechanic.
They never recommend unnecessary fixes. Kelly and Bill are the best! They keep my car in Tip-Top shape!
$4600 repair because they said my engine would need replaced otherwise- 2 weeks later my engine went- the owner said I'd have to prove it in court
I am extremely happy to the service that I have received at Kelly Imports. Kelly’s is extremely fair and provided a very detailed assessment of the issues with my car. They worked with me to prioritize what items needed to be fixed and what items could wait based upon my budget. I highly recommend them.
I really wouldn't give them one star, but it wouldn't let me post without clicking one of them. Very disappointed in this place and would never use them again or recommend them. Took our 2008 VW Jetta to Kelly Imports because of an issue with the car starting to run really rough all of a sudden. They charged their usual $180 price just to look at it and write up a quote to repair. They came back with "The engine is blown and will need to get a new one." The cost for this would be $7,000. Did not have them do the work because husband didn't think it sounded right that the engine was "blown up", based on how the car ran and other things... So, ended up taking the car to Williams Auto World in Lansing for, if nothing else, a second opinion. Well guess what... the engine is NOT blown up- it is a timing chain issue and will cost much less than $7,000 to repair. Thank goodness we didn't trust Kelly Imports on this and just let them replace the engine and charge us all that money.
Kelly Imports is a US Car Repair based in Jackson, Michigan. Kelly Imports is located at 237 N Jackson St, Jackson, MI 49201, USA.
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