Each time I’ve gone in, they’ve helped with whatever I️ wanted or needed. Tonight I️ went in needing new watch batteries tonight and they were “on the house”. Service, knowledge and kindness. Thank you!!
I had to have a link put in a watch. They did for free, what great customer service. I had not bought the watch from them. It impressed me.
The staff was so nice and helpful! My ring is beautiful❤
I’ve been to Promise about 5 times now for ring shopping, ring work, watch work, ring sizing etc. Every time I have been shocked with how well the customer service is handled. Not only is the staff knowledgeable, they are extremely helpful as well. My wife had her rings soldered together and the work done by the jeweler was also fantastic. I will definitely be back to Promise for all our jewelry needs.
Love, Love, Love this store and the associates...I have shopped there since they opened...I go there throughout the year for all jewelry needs. But, at Christmas time, I am usually there the full week prior to Christmas...every day picking up something new and exciting. The store is beautiful, clean, and very well merchandised. The employees are the best. Not one person walks in the door without being greeted by numerous associates. I have never seen a customer not being helped, even when there is more customers than associates. Gabby and Marlene always make sure that I have the best service, and am treated like I am special. Thank you for giving Jackson such a wonderful store...Happy New Year to you all...
Promise Jewelers is a US Jewelry Store based in Jackson, Michigan. Promise Jewelers is located at 2900 E Michigan Ave, Jackson, MI 49202, USA.
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