Whether on phone or in person this place has the best customer service we've experienced. Through setting up accounts, starting credit cards, buying a house, and purchasing a car, this branch has been with us through everything and we couldn't be happier with how we've been treated.
Wonderful staff and service. I have been with PNC since it was National City. Always willing to go to work for the customer.
Horrible customer service and the rudest branch manager ever met. I've tried 3 times in 2 years to work with them and nothing but trash from them.
The branch manager there was the absolutely the worst customer service person I've ever had to deal with. No ethic or morals.
I have been to many Pnc branches and never received Poor service like I have in Jackson. The manager William is a scam artist, he will do anything to tell you what you want to hear and then say the exact opposite up his chain of command. He refused me his manager and refused to help me with an issue that was shellys ( The assistant managers) fault. I have been a PNC member for over five years and always had decent service from several other branches. STAY AWAY FROM THIS BRANCH. And Pnc please do something with your management at this branch.
Pnc Bank is a US Bank based in Jackson, Michigan. Pnc Bank is located at 1965 Boardman Rd, Jackson, MI 49202, USA.
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