Service is generally poor at best. Tellers seem inconvenienced when you need a transaction. Dusty provides some of the worst customer service I have ever encountered. The Brown Street location is far superior.
Maureen Plummer is the best Manager ever! This is by far the best location in Jackson.
Incredible staff of PRO's at the Horton branch! ALWAYS willing to help ...friendly on the phone ...and accommodating on any request. I've worked with them (heck, our whole family) for years!
unfriendly staff, unappreciated costumer experience, 3rd world computer system, cant count money, do not trust.
Service is good never had no trouble
Flagstar Bank is a US Bank based in Jackson, Michigan. Flagstar Bank is located at 2000 Horton Rd, Jackson, MI 49203, USA.
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