Hot coffee, in restaurant they refill often. Half and half or skim are offered. Good bagels and friendly staff!
The staff there was very helpful and brought our food to the table and even cleaned up the table after us.
I love Panera. Good food and outdoor seating at this location too. Not to mention the app is great for ordering ahead. So nice when a mobile app actually works as intended Win!
Won't be going to this Panera ever again. The manager took our order but seemed very impatient, cold, and unhappy we were even there. She seemed snotty that I asked to customize my salad and sandwich so I just picked something quick. Lots of employees in the dining area just walking around and talking. No one acted happy to be at work and it was hard to tell that the employees were employees by how they were dressed. You can tell the manager set the ton of the place. From now on I'll stick to eating Panera in Lansing or East Lansing, where I've never had an issue and always get smiling, happy faces (even when I ask them to remove everything from a sandwich or salad).
The food was great as usual!
The only Con you can say is that this place seems to be always busy. The employees are always friendly and helpful. If an order was wrong they correct it and usually give you soemthing extra just to be nice. It has indoor and outdoor seating which is always clean
Panera Bread is a US Bakery based in Jackson, Michigan. Panera Bread is located at 1285 Boardman Rd, Jackson, MI 49202, USA.
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