Was trying to get frozen yogurt through the drive through and they said they don't serve it that way? What's the point of the drive through then? Ignorant.
Got ice-cream today because I had a BOGO coupon, and had a long hair in it. Went back inside to get a replacement, and the lady gave me a medium when I ordered a large in the first place. Very poor service and unclean. Would not go back ever AGAIN.
My boyfriend and I went here for the very first time today. I've been curious to try it but the reviews have steered me. We wanted to get a treat for the family and my nieces, and the lady was extremely impatient and rude! Then another blonde girl came from the back and was disrespectful and over all didn't want to be there. My nieces asked what sizes they had and the girl responded with "the three sizes in front of your face." She made plenty of rude comments and it ruined us ever coming back. Very disappointed with the service, but the ice cream was good. I can confidently say DO NOT go here and I will definitely not be going back EVER!!! I will be calling and complaining later as well.
Pricey but decent ice cream. Staff not always the friendliest but not terrible
Staff was terrible and in such a hurry. Very disappointed!!!!
Cold Stone Creamery is a US Bakery based in Jackson, Michigan. Cold Stone Creamery is located at 1715 W Michigan Ave, Jackson, MI 49201, USA.
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