This system is by far the worst care that I've ever received. I would not recommend this business for any health services to anyone. If you want good care it's best to seek outside of Jackson County!
I'm just wanting to share how Henry Ford Allegiance treats people on disability. I had an unsuccessful back surgery a year and a half ago and have only worked a few months since that time. I have a hefty bill at Henry Ford because of the surgery. I entered into a payment plan and have been making the payments using my credit cards as I've had no income. I was awarded disability and the payments will start in the new year. Unfortunately there is no room left to make credit payments. I have spoke to several people in the business office to try and adjust the payments or just make partial payments until January and I have been told no, that because I entered into a payment agreement, nothing can be done. I made one partial payment and called today to see if I could make a partial payment and keep it out of collections and was told no, that it wouldn't keep it out of collections. They also wouldn't let me reapply for their discount program. I even sent them proof of my disability award and when it would start and they still were not willing to work with me. It's insane that they would rather settle for pennies on the dollar with a collection agency than have me pay the full amount. I won't be having any future surgeries with Henry Ford Allegiance.
Had a horrible visit to this ER. They put me under my middle name & not my first name. When I called to correct it, I thought everything would be fine with the billing. Then I find out I'm still being charged $871 for the visit my insurance would cover. There's no way to directly call the hospital. Not to mention one of the security guards punched me in the jaw. I guess I should have sued & avoided all of this.
This hospital is hit and miss when it comes to treatment. When I've been there for obvious problems (broken bones, burns, etc.) care has been fine. Well, except when I broke my wrist in two places, I told them that I thought my foot was broken as well. The PA reluctantly did an X-Ray of the foot, and it was indeed broken. When I broke my collar bone, I told the ER doc SEVERAL times that when I fell, I hit my head on cement and my head snapped to the side and back onto the cement---basically 'sideways' whiplash. Nothing was done. Even after seeing an Orthopedist, the neck issue was not addressed. It wasn't until months later (after having numbness and weakness in my R arm---despite months of PT for the fracture)) I saw a Neurologist who performed an EMG and found damage to my brachial plexus. In the ER, if it's something they can't immediately identify...they chalk it up to 'stress' or 'anxiety.' I go to St. Joseph Mercy Hospital in Chelsea whenever I'm able. Best wishes to those who need to go to Allegiance Hospital.
Our teenage son was in a minor car accident yesterday and was taken to the Emergency room by ambulance. The staff in the reception area, security, nurses, EMT, doctors, assistants, paperwork personnel were all outstanding. We were very impressed by how professional and efficient they all were while being warm, compassionate and reassuring at the same time. We are very grateful for the excellent care and service.
Henry Ford Allegiance Health is a US Hospital based in Jackson, Michigan. Henry Ford Allegiance Health is located at 205 N East Ave, Jackson, MI 49201, USA.
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