They so rude and if they don't like you they'll make sure you never come back...lazy ass people. I rather have my cut by a blind man.
i went in for a wash cut and set, went into great detail what i wanted, but got a bad cut and the set, looked better before i went in. Lady was rude said well if you don't like it you don't have to pay. Now i have to find someone to straighten the cut up also.
We will never go here again. We have taken my son in every 6 weeks l, sometimes longer, for a few years and they have never messed his hair up this bad. He specifically told Bethany to leave the length on the top of his hair but no, she BUTCHERED it. Then she asked him how old he was and what school he went to, he told her 12, high IS hi age, he turns 13 in 2 months, and decided she was going to try to charge us for an adult cut knowing 12 year olds are under the Kid’s cut price. So we called her on that and I had received a coupon in my email do $3 off, she then said it didn’t apply to Kid’s cuts. Then another RUDE employee stepped in and said the same and I told them that I use them all of the time because I get them very time it is time for him to get a new cut and they said no. Then my husband pointed out that it said ANY HAIRCUT and they argued that too. They said if they scan it wouldn’t work and they couldn’t do anything bout that. We said ok, scan it. Guess what? It worked!!! Other than that there was a discount code on the coupon they could have punched in if it didn’t scan. This is the FIRST time we didn’t tip the stylist. They were both very rude.
Horrible haircut, very uneven cut will never go back !
Wanna mess up your hair more then it is. Maybe get layers in your head that people can see a mile away? Then maybe this place is for you. I went and got my girlfriends hair cut there, mind you we don't have much money do this was a luxury for her. She wanted her hair short on one side and long on the other. Umm she left with it only half done and we also asked for razor layers not one straight across cut in the back. So we had to go somewhere else to get it fixed. Mind you the other place didn't do too well either but now she has a very decent looking haircut. I will never go here again. I will be contacting management about a full refund as well. I probably could have done better at cutting her hair with my 6 months of cosmetology experience compared to there "years".
Mastercuts is a US Hair Care Studio based in Jackson, Michigan. Mastercuts is located at 1850 W Michigan Ave #1760, Jackson, MI 49202, USA.
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